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Whether you're a new customer with installation questions, or a long-term customer deploying a new application, your success is our top priority. Our team of experienced support engineers is here to help.

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18
Hours Per Day on Mon - Fri
60
Minute Response Time During Business Hours
95 %
Customer Satisfaction

Training Packages

Basic

$500
  • Planning & Goal Setting Kickoff Call
  • Prioritized Technical Support
  • Training for Teams
  • Training Session for Management
  • Dumpster Fire Simulator
  • Follow-up Account Review
  • Customized On-site Training
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Premium

$1500
  • Planning & Goal Setting Kickoff Call
  • Prioritized Technical Support
  • Two Training Sessions for Teams
  • Training Session for Management
  • Virtual Dumpster Fire Simulator
  • Follow-up Account Review
  • Customized On-site Training
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On-Site

$5000
  • Planning & Goal Setting Kickoff Call
  • Prioritized Technical Support
  • On-site Training for Teams
  • On Site Training for Management
  • On-site Dumpster Fire Simulator
  • Follow-up Account Review
  • Two Day Customized On-site Training
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What our customers are saying

Trusted by the world's leading organizations. See why all types of customers rely on Stackify.

Usually, within 5-10 minutes, we know what's happening. It's made our DevOps team so fast.
Without Retrace, we would likely have a lot more development time to try and figure out what a client is talking about. There would be very little, if any, data for us to look at.

Zach Calmus

Co-Founder | MyRacePass

Retrace made identifying bottlenecks simple and we are able to quickly fix them.
Stackify Retrace's pricing allows us to run diagnostics on more servers concurrently rather than having to constantly swap licenses around as needed.

Ernesto Pye

Engineering Lead | ROC Commerce

Retrace's APM lets us monitor this and focus our development efforts where it matters most. With redundant monitoring of Azure and Retrace and the really granular early alerts we've set up in Retrace, I feel much more confident about finding critical issues before they turn into fires.

Aaron Elder

Co-Founder | Crelate

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