Having user-friendly programs is paramount for any software company’s success. To gain a better understanding of your users’ experience and enjoyment, it’s vital that you learn how customers interact with your app or website. Real user monitoring (RUM) solutions enable your company to visualize how users interact with your software, helping you learn what works best for your customers so you can thrive against the competition.
Let’s go over 10 of the best RUM tools for improving user experience.
There are many benefits of utilizing real user monitoring, and Retrace helps you get a complete picture of application performance. The tool provides extensive monitoring, helping optimize software performance from the code level to the network edge.
As a full-cycle AMP solution, Retrace boosts your understanding of real users’ overall experience, correlating client-side traces with errors, logs and server-side metrics. Retrace delivers an intuitive experience with extensive insights into each user interaction, creating a better environment for user satisfaction. The tool helps speed up problem-solving capabilities and resolves bottlenecks for each application demand.
Retrace offers a free 14-day trial, after which pricing starts at $99 per month. Check out how you can get started with Retrace RUM today!
Akamai mPulse helps you understand the impact of performance and error issues on user experience with conversions or page views, allowing you to see performance errors and use data insights directly from the user’s browser.
The mPulse tool has a 30-day free trial and monthly pricing available upon request.
AppDynamics tracks visitor journeys and provides insights into their interactions with your website or application. Self-learning algorithms use the app’s behavior to form web metrics with automatic error detection and resolution.
AppDynamics offers a free 15-day trial and starts at $0.06 per month per 1,000 tokens.
Datadog Real User Monitoring gives you comprehensive visibility into individual user activity in real time. This tool allows you to monitor all aspects of user journeys on your application or website, tracking performance during the durations, pages visited, resources loaded, and more.
Datadog offers a free option with Core Collection and Visualization features. The Pro version is $15 per month per host, and the Enterprise version is $23 per month per host.
Dynatrace RUM provides complete instantaneous insight into the customer experience. You can track the activity of users on all mobile and web applications across all devices and browsers to improve customer experience.
Collect business-relevant metrics, allowing you to correlate performance issues with potential impacts on your business.
Dynatrace offers a 15-day free trial, after which:
Correct frontend issues before they affect your business with New Relic’s advanced RUM tool. This tool lets you view features from the user’s perspective, allowing you to monitor sessions from the moment a user enters the app or website until they exit.
New Relic offers a standard option with fewer features for free. Pro plan and Enterprise plan pricing are available upon request.
Pingdom combines uptime, transaction, and real user monitoring. This tool helps you analyze data for specific users and gain better insight into regional performance, monitoring millions of pageviews without jeopardizing data.
Pingdom offers a 30-day free trial. Their RUM tool starts at $10 per month.
Raygun’s RUM tool allows you to view visitor interactions and solve performance bottlenecks with easy detection and diagnosis. Assess real-time data from user sessions and suggest improvements for a flawless experience.
Raygun offers a 14-day free trial and starts at $80 per month.
Sematext Experience offers accurate insights into aspects of websites and apps that influence user experience.
This RUM tool was created so DevOps and BizOps can collaborate to receive in-depth data to ensure customer satisfaction. Individual session insights at the page level allow users to better understand the customer experience.
With Sematext Experience, you can set up alerts for script errors, page load time, and Apdex score, and receive notifications anytime an error is detected.
Try a 14-day free trial before starting at $9 per month, or you can get the standard option for $19 per month or Pro version for $89 per month.
While synthetic monitoring can be used to launch automated custom tests for your website or web services, this real user monitoring gives you statistics on events that occur daily during live operations.
Uptime’s RUM tool uses industry Apdex standards to report response times and improve frontend performance while filtering user agents and bots from interfering with user metrics. Diagnose website speed issues and evaluate and discover the cause of errors before they become a problem.
Uptime.com offers a Starter Plan for $20 per month, an Essential version for $67 per month, a Premium version for $379 per month and a Custom for $699 per month.
Running a business on the internet is filled with risk. Having an arsenal of tools at your disposal will help your business thrive and give you an edge over the competition. In addition to critical cybersecurity tools like vulnerability and penetration testing tools, real user monitoring can help you understand how a user is enjoying your software and give you peace of mind when it comes to combating errors and keeping track of important metrics.
Stackify's APM tools are used by thousands of .NET, Java, PHP, Node.js, Python, & Ruby developers all over the world.
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