Top Bug Tracking Tools: 51 Useful Tools for Tracking and Collaborating on Bugs and Issues for Better Software Development

Dealing with code problems is a natural part of the development process. For small projects, you can sometimes get away with local testing and local notes, but as your software keeps growing, it’s a good idea to start thinking about a centralized bug and issue tracking solution that can archive the progress of your development cycle.

Likewise, it will be helpful for everyone else on the team to have an environment where collaboration can happen in real-time. With any of the following bug tracking tools, you can quickly create a separate dashboard that can be used for managing any problems related to code, and its functionality.

Because of the nature of the task — bug/issue tracking — a lot of these platforms also offer general project management functionality so that you can manage your product and/or software from a single place. Note that the following 51 tools are not ranked or rated and are listed in no particular order. Of course, we can’t make a list of bug tracking tools without mentioning our Retrace, which you can find at #50.

1. Stryka

@Plutora

Tests are the essence of a successful DevOps team, and Stryka bridges two fundamental aspects of the development process — test management, and test bug reporting, all in a beautifully designed dashboard. Get on top of your test workflow and see how your team can work together on solving issues at hand.

Key Features:

• Works seamlessly in the cloud, from testing to execution.
• Globalized login module that lets you manage all projects from one user account.
• Built using industry-standard frameworks for outstanding user experience.
• Custom leaderboards to see how teams are performing and what improvements are being made.

Cost: Free 30-Day Trial

Also Read-https://stackify.com/3-ways-to-send-emails-with-ruby/

2. DoneDone

@GetDoneDone

Bug testing is about simplicity, and DoneDone emphasizes that belief throughout the whole of its platform. Get an actionable workflow that you can use to track customer tickets, and work through bugs with your team as soon as they appear. All in a simple, yet effective, issue tracker.

Key Features:

• Customer user prefixes that define who is in charge of which ticket.
• Flexible reports that show how much is getting done on a daily basis.
• Browser-supported notifications in real-time.
• Sync your GitHub and Bitbucket accounts for your commits.
• Public issue tracker for collecting user feedback.

Cost: Starter at $39, Premium at $79

3. Request Tracker

@BestPractical

Best Practical Solutions built Request Tracker as a means to help development and enterprise teams of all sizes to manage their bug tracking environment in a slightly more flexible way. As an open-source project, it’s self-hosted on your server and is supported by a database back-end.

Key Features:

• Simple UI focusing on the essentials of issue tracking.
• Compatible with modern browsers and browsing devices.
• Email integration that can fetch emails directly from your key business accounts.
• Custom assets environment for setting up custom tracking workflows.
• Integrated knowledge base for hosting documentation.

Cost: Open Source

4. BontQ

@BontQ

Bontq has been around for the last six years, providing teams with a web-based issue and bug tracking platform, and an integrated project management solution that can help teams to focus on set goals within a single dashboard. Famous for its Desktop Client that can be used to take screenshots or record videos of any particular issues at hand, making it less of a hassle to understand the problem at hand.

Key Features:

• Custom tracking definitions for bugs, features, notices, etc.,.
• Global reporting to understand who is doing what and what impact their actions are having.
• All activity is monitored in real-time using email notifications.
• Use your Google Docs documents to enhance project management.
• Chat groups to talk with your team members in real-time.

Cost: Free Trial, Business Plan Starting at $9

5. WebIssues

WebIssues is both an accessible web platform, and also a desktop-based solution for issue tracking and collaboration amongst teams. It’s a universal database of your code workflow that can track, store, and enhance your issue reporting environment. While it’s easy to get going and works out of the box, it is flexible towards customization.

Key Features:

• Desktop client for Unix, Windows, and OS X systems.
• Custom web client to access issues using a web dashboard.
• Custom filters based on public/private requirements for individual tickets.
• Check existing or upcoming tickets against custom filters to recognize patterns.
• All communications are behind SSL, and an anonymous environment is also possible.

Cost: Open Source

Also Read-https://stackify.com/the-best-tools-for-building-progressive-web-apps/

6. Bugzilla

@Bugzilla

With nearly two decades of operation time, Bugzilla has stood through the test of time to come out as one of the leading bug tracking (and testing) tools on the market. It is web-based and is aimed for all general purposes of bug and issue management. Bugzilla’s key advantage is an active community that continuously contributes towards the betterment of the codebase and list of features.

Key Features:

• Complex search algorithm with custom prefixes and filters.
• Custom bug list formats for calendar apps or code editors.
• Advanced visual dashboard for reports and charts.
• Duplicate detection system to avoid submitting the same bug twice.
• High security precautions to keep intruders at bay.

Cost: Open Source

7. Mantis Bug Tracker

@MantisBT

Mantis Bug Tracker has been kicking bugs in the butt since early 2000’s and is still going strong even today. MantisBT is an open-source bug tracking system to be utilized in a web-based interface. It is typically used to track software bugs, but you’ll see some teams configure the dashboard for issue tracking and project management.

Key Features:

• Custom plugins system that lets you create custom functionality.
• Works on any platform with PHP support.
• Custom monitoring and tagging for specific reports.
• Create RSS feeds for virtually any live data within the platform.
• Select from a public or private environment, based on tickets or projects.

Cost: Open Source

8. Axosoft

@Axosoft

Axosoft is a sophisticated project management tool with inbuilt bug tracking solution. It is currently available to be hosted on the cloud, or on your physical location. Most frequently Axosoft is used by teams who are planning their product launch from first to final phase. Axosoft operates within a web browser and has the capabilities to integrate with Microsoft Visual Studio and TortoiseSVN.

Key Features:

• Release management using inbuilt task manager.
• Create and manage sprints, including their bugs.
• Kanban board for visualizing your project timeline.
• Assign hours (standups) of work for particular tasks of individual team members.
• Powerful visual dashboard for analyzing your progress.

Cost: Free for 2 Users, Self-Hosted Starting at $250 per User

9. eTraxis

eTraxis is a record tracking system with an ability to set up an unlimited number of fully customizable workflows. eTraxis can be used for tracking almost anything, but the most popular cases are bugs tracker and helpdesk system. It’s acclaimed for its straightforward approach and easily manageable dashboard.

Key Features:

• Custom templates for creating workflows.
• User management with flexible permission frameworks.
• Database supports for PostgreSQL and MySQL.
• Visualization algorithm for measuring project progress.
• Comprehensive history reports for events and changes.

Cost: Open-Source, Free for 5 Users, $50 for Unlimited Enterprise

Also read-https://stackify.com/compare-java-logging-frameworks/

10. BugNET

BugNET is a bug/issue tracking solution built using .NET — it can be configured to be used as a project timeline management platform, with the main priorities being the ability to maintain a smooth codebase, an organized code documentation, and software that’s easy to deploy and scale. It is an open-source project.

Key Features:

• Assign users for individual projects.
• Custom fields to better index the context of bugs.
• Easy email notifications using POP3.
• Issue types to categorize new requests; bugs, features, events, etc.

Cost: Open Source

11. The Bug Genie

@TheBugGenie

Getting stuck in an ocean of bugs without a centralized system to manage them all, well, it can get quite messy quick! The Bug Genie from Zegenie Studios is a flexible solution for those teams who need a centralized platform for managing their issues, and also independent projects. Teams can sign up for custom training classes to get everyone up to speed with how to make this solution a part of their daily routine.

Key Features:

• Create dashboard panels that classify your project roadmap.
• Projects are based on ‘spaces,’ which let you create custom project directories for individual parts of your software.
• All project history is recorded in a timeline, and you can access it whenever.
• Add custom fields to your issue type schemes, use them in searches and integrate them into your workflow.
• Includes a sophisticated Wiki platform to detail your documentation, tutorials, and other crucial project information.

Cost: Free for 10 Users, $299 for Enterprise (Unlimited)

12. Lighthouse

@LighthouseApp

The Lighthouse App is an online-based project issue management and tracking software, built with the intention to help teams of any size to monitor the incremental growth of their project, based on resolved bugs and issue at hand. Fully customizable through the use of the Lighthouse API, but can be integrated with simple developer software, too.

Key Features:

• Intuitive interface optimized for easy navigation between tickets and overall functionality.
• Custom tagging system to help you organize your tickets in accordance with your routine.
• Create milestones to keep your team on toes about frequent releases.
• Native integration with GitHub, Beanstalk, Airbrake, and others.
• Designed for mobile flexibility so you can stay up to date no matter where you are.

Cost: $25 for Startups, and $100 for Unlimited Projects

13. Zoho Projects

@Zoho

Zoho is a fantastic company that has worked hard to release countless of high-quality products for developers, designers, and general technology teams across the vast field of IT. Their Bug Tracker is a complementary module for the Zoho Projects software. Both go hand in hand to provide a seamless experience for bug and issue tracking, while keeping it all underneath a project.

Key Features:

• Custom filters to monitor issues at hand based on their critical state.
• Create custom bug management cycles to keep progress steady.
• Detailed ticket reports that can encourage developers to focus on fixing bugs at hand.
• Specific and automated notifications for reminding devs to fix a particular bug and/or issue.
• Improve productivity by exactly knowing which bugs are reproducible, to what level.

Cost: Free for 1 Project, Premium at $50

14. Team Foundation Server

@VisualStudio

TFS is an advanced solution coming from Microsoft that provides DevOps, Engineers, and Software Developers with an extensive source-code management solution, which includes aspects like reporting, project management, build automation, testing and deployment management, and last but not least, a properly defined issue tracking interface.

Key Features:

• Streamline your process from an idea towards a final application.
• Works with any modern programming language.
• Use any Git client of your choice.
• Integrations of agile tools for increased productivity.
• Collaborate on code easily with pull requests and code reviews.

Cost: Free for Small Teams, and $30 for 10 Users

15. Unfuddle

@Unfuddle

Unfuddle’s user interface might remind you a little that of Trello, but don’t let that fool you. While the board’s interface is lovely, the powerful features and functionality are what sets Unfuddle apart from the rest of the crowd. Teams can enjoy a ‘boards’ kind of environment, while having the full support towards the management of modern software and programming languages.

Key Features:

• Powerful collaboration features to keep everyone involved with the project issues at hand.
• Seamless Git hosting.
• Categorize your issues and tasks based on a custom structure.
• Create as many projects as necessary.
• Extensive management of issues, possible thanks to a clever interface.

Cost: Free for Personal Projects, $19 for 5 Users

16. DevTrack

@TechExcel

DevTrack from TechExcel is a one-stop solution that will help your team shorten project deadlines, improve the way your project issues are being addressed, and overall promote the quality of products that you’re shopping. DevTrack lets you track the progress of multiple projects, include that of team members and their appropriate clients.

Key Features:

• Integrated dashboard for connecting your project with anyone involved in the process of building it.
• Custom SCRUM templates to help you maximize productivity.
• Linear planning tools to streamline the lifeline of your project.
• Intuitive defect (bugs and issues) tracking system that integrates with the known history of a product.

Cost: Free Trial

17. BugHerd

@BugHerd

BugHerd takes a modern approach of bug management, and uses the latest available frameworks for creating a bug tracking tool that’s simple, efficient, and produces tangible results in as little time as possible. They call themselves ‘the sticky notes of bug tracking,’ and it’s certainly not far from the truth. It is strictly built as a platform to be used on live websites, so the bugs reported will be in relation to your active production software.

Key Features:

• Point and click bug reporting widget directly into the browser.
• Automated screen capture of the particular issue, which is uploaded alongside the actual ticket.
• Detailed reports of the user submitting the report; browser, selector, resolution, etc.
• Create and monitor projects to see how your team is performing.
• Integrates with GitHub, Zapier, Basecamp, and many other leading apps in the field.

Cost: Standard at $29, Deluxe at $180 for 50 Users

18. FogBugz

@FogCreek

FogBugz is an online based solution for project management that has custom support for big and issue tracking, an integrated discussion forums, wiki support for documentations, and even a customer relationship platform to keep up to date with how your customers are doing. Agile, Issue Desk, Wiki and Dev Hub — the additional features, are independent addons that can be enabled or disable for each of your projects.

Key Features:

• Effortless task management with quick entries for tasks and issues.
• Create custom structures and workflows based on the department you’re working with.
• Monitor tickets and tasks that need to be resolved soon, with an estimated time of completion.
• Smart scheduling takes into account past estimate accuracy.
• Edit issues in bulk to improve productivity.
• Fetch GitHub commits.

Cost: Starting at $20 for 5 Users

19. TrackDuck

@TrackDuck

Not all bug tracking software is going to be the same, that’s why they all exist in the first place, but TrackDuck takes it to another level with an intuitive visual bug reporting solution that integrates directly into your website pages. With TrackDuck clients provide feedback directly on the web site right where they are.

Key Features:

• All issues have in-depth details of the reported bug, including snapshots, comments, and a direct marking over the issue on the website itself.
• Client and customers can click on any part of the website to leave a comment.
• Works with Trello, JIRA, GitHub, Slack, Asana, and other leading web tech software.
• One-stop visual feedback solution.

Cost: Starting at $9 per month

20. Backlog

@BacklogTool

Backlog is a custom-built software solution with a primary focus towards the management of tasks on a daily basis. Using an intuitive drag and drop interface, users can plan their day ahead of time to know exactly what needs to be worked on and why. With a native project management back-end, Backlog can also be tailored for the use of tracking and solving bugs.

Key Features:

• Issue progress tracking to stay frequent with bug-fixes!
• An extensive list of attributes to select for each new ticket.
• Create estimates for all tickets and see how much actual time they took.
• You can search issue by Status, Category, and Milestone. Plenty of more filters is available.
• Support for Gantt and Burndown charts for a visual timeline of your project.

Cost: Free for 1 Project, and Premium at $100

21. Aiveo

@YGenDevelopment

YGen Development works on some projects with their clients, but one of their personal flagship products is Aiveo — a flexible project management solutions that are aimed at small business owners, individual teams, freelancers, and medium-sized business teams. Aiveo can take care of planning a project, reporting bugs for it, and the general in-house tasks related to working with your project on a daily basis.

Key Features:

• Modern UI of the web dashboard makes it easy to access all aspects of your project.
• Work items act as issue management filters.
• Is anyone slacking? Are bugs taking longer than usual? Track the time required to solve issues.
• Custom task board to visualize progress and general status.
• Manage your project’s requirements, user stories, or goals with objectives.

Cost: Free for 5 Users, Business Starting at $10 per month

22. Fossil

Fossil is a VCS (version control), bug and issue tracking platform, and wiki solution all within a single bundle of software. It runs on Unix, OS X, and Windows systems, with in-built capabilities for distributed work environment amongst versions controls, issue tracking, wiki production, and even blogging aspects.

Key Features:

• Smooth web interface for managing data online.
• It is self-contained, meaning you only need to download and compile.
• Easy networking using HTTP(s) and SSH for any communications across the network.
• The automatic self-check mechanism helps insure project integrity.

Cost: Open Source

23. Phproject

Phproject, as the name suggests, is a project management system built with PHP. With a completely effortless setup, you can have your web-based project management system running in no time. Clone the repository from GitHub into your WWW folder, open the page from your browser, input database details and you’re good to go!

Key Features:

• Database queries kept to a minimum to improve performance.
• In-built caching system to stop the server from running slow and repetitive queries.
• The task board displays the projects and tasks in a sprint with a scrum board interface.
• Keep track of your project history with a concise backlog diagram.

Cost: Open Source

24. Trab

Trab is yet another website-based feedback gathering solution that collects feedback and user bug reports directly from the pages that the user is viewing the site from, this can include your software pages, too. With the addition of a tiny widget, users can click the button and move the cursor over the area they feel is broken, then specify their findings and submit alongside a snapshot image of that particular page.

Key Features:

• Modern approach to tracking and fixing bugs in a live environment.
• Pixel-perfect cursor matching algorithm to narrow down broken parts of the website and/or software.
• Custom role management to assign devs to specific bugs.
• Set it up by dropping an HTML code in your footer, that’s it!

Cost: Free for Public Projects, $30 for Agencies

25. Redbooth

@RedboothHQ

Redbooth is an intuitive on-premises project management and collaboration tool for software and developer teams. It’s built not to be constructed for a particular group of people, so anyone and everyone can use it! With more than 500,000 customers — Redbooth is one of the leading task/project management tools out there.

Key Features:

• Tasks can be assorted by their individual stages.
• Intuitive interface that reminds you about upcoming tasks.
• Assign tasks/tickets to users and monitor their activity over time.
• Custom templates for projects related to clients.
• Visualize projects at a glance in a beautiful Gantt chart.

Cost: Pro at $5 per user, and Business at $15 per user

26. Marker.io

@marker_io

Collect website feedback and bug reports faster with a widget that lives on your website. No more back-and-forth between email and the rest of your tools: with Marker.io, you can take a screenshot, annotate it, then send it to your favorite PM tool (like Jira, Trello, or GitHub) in just a couple of clicks.

Key features:

• Report bugs at the click of a button
• Deep 2-way integrations with the most popular PM tools (Jira, Trello, GitHub, and others): all issues and feedback are always synced
• Track reports and discuss with your clients in the dashboard
• Data-rich reports: environment, logs, and source URL automatically captured

27. Trello

@Trello

Trello is a collaborative platform for creating card-style boards and lists for managing projects, or the general workflow of your life. The situations in which Trello can be useful are truly limitless. And bug tracking is certainly one of the things that Trello is great for. Teams can create custom boards for a timeline of bug reporting and the process of fixing them while having the ability to invite more people to participate, and archive all work that’s being done on each issue/bug.

Key Features:

• Beautiful visual environment for managing virtually anything.
• Creative, but simple to understand, filters and categorizing options to create a broader outline of your projects.
• Integrates with your favorite apps that you are using on a daily basis already.
• Trello is a mobile-friendly platform so that you can stay in touch with your team from wherever!

Cost: Free and $10 for Business Class

28. Redmine

Redmine is an open-source project written using Ruby on Rails. It is multiplatform and multi-database oriented. Issues in Redmine can be tasks, ideas, software bugs or support tickets. Redmine is highly configurable so that you can create custom issue types for specific situations. At its core, it’s a project management platform and has a bustling community of developers and software teams that continue to support the project on a daily basis.

Key Features:

• Create and manage multiple projects.
• Access is managed by user roles for custom permissions.
• In-built calendar and Gantt chart reporting.
• Custom forums and wiki pages for individual projects.
• State of the art issue tracking solution.

Cost: Open Source

29. SpiraTest

@Inflectra

SpiraTest integrates directly with the main workflow of your app production structure, it’s both a testing and management solution, as it is a bug tracking platform that will complement those tasks by themselves. SpiraTest is being used by customers in every industry to manage their Quality Assurance process.

Key Features:

• Bug tracking tools that manage your testing environment.
• Create customizable workflow patterns.
• Create unique properties to classify tickets.
• Report build status directly into the bug tracker.
• Comprehensive notification system for custom alerts.

Cost: $70 for 3 Users, Free Trial Available

30. JIRA

@Atlassian

JIRA is an instantly recognizable name in the software industry, and many of the leading web apps today explicitly integrate with JIRA workflows. JIRA is both a planning and tracking app, but at its core, it acts as a complete one-stop solution for companies to manage all of their project tasks, issues, and workflows, into a single environment. JIRA Software is instrumental in building and maintaining the best software on the market.

Key Features:

• Native mobile apps to support ongoing progress.
• Concise scrum boards for agile teams.
• In-built kanban boards for tracking cycle lifetime.
• Thousands of addons to increase functionality.
• Custom query language (JQL) for filtering out content from the whole of database.
• Integrate JIRA Software with all of the tools that your team is already using by leveraging its robust set of APIs.

Cost: $10 for Small Teams, and $75 for Growing Businesses

31. Lean Testing

@DamnBugs

Lean Testing is a freemium management solution for tracking test process and provides a solution for concise bug and issue tracking. The hosted issue tracking is built to support productive teams of developers who have the need for a universal bug tracker solution. Lean Testing helps teams to create, maintain and execute test cases simply and efficiently.

Key Features:

• Browser extensions to help report bugs on the same page.
• Complex bug reporting details built with template support.
• Create and manage user permission effortlessly.
• Friendly user interfaces for easy accessibility and customization.
• Data visualization using charts and reports.

Cost: Free with some limitations.

32. Bug Track

Bug-Track is a cloud-based software for tracking bugs and issues that revolve around the specific project, of which you can create unlimited using this platform. Built to support modern browsers and devices, this solution provides an easy fix towards tracking bugs and getting everyone on the team to collaborate towards fixing them.

Key Features:

• Easy migration from other solutions with data import.
• Compatible to track tests, bugs, and development requirements.
• Take screenshots with a single click and paste them into the bug report.
• Drag and drop user interface.
• Flexible towards customization based on your needs.

Cost: Free Trial, Basic at $50

33. Sifter

@SifterApp

Getting your codebase to a solid state can often be a hard task, especially when you’re only in the early stages of development. Sifter is a beautifully built bug tracking solution that helps software developers to understand how their code is progressing over time. With Sifter, businesses of all sizes can enjoy a real-time environment of issue tracking and bug submissions.

Key Features:

• Dashboard that highlights critical issues first.
• Status bars help you quickly gauge the progress for different batches of issues.
• Easily create and bookmark lists of filtered lists of issues.
• Automatically receive a daily summary of the previous day’s activity every morning.
• The set-up takes a few minutes, and you can be up and running the same day.

Cost: Free 14-Day Trial, Small Plan at $29

34. Airbrake

@Airbrake

Airbrake is another one of those platforms that provide bug tracking as the secondary solution towards the main goal, which in this case is monitoring of crucial system and application errors that are streamlined in real-time as they appear. Airbrake automatically allows for engineers and developers to dive deep into the core issues and use the bug tracking system as a means of communication and error solving.

Key Features:

• Consistent monitoring of code trends to retain quality.
• Create custom workflows to promote productivity of your team.
• Algorithm that recognizes similarities between errors and bugs.
• Tap into the pool of code reports to find the cause of a particular exception.
• Robust search and filtering let you find the exact errors you care about.

Cost: Startup at $99, Growing at $249

35. Gemini Tracker

Gemini provides a great deal of solutions for software developers, most notably they are: issue and bug tracker, agile boards (scrum), support ticketing, and project management. Whether you are working in a Scrum/Agile environment or a more traditional one, Gemini Bug Tracking lets you control the releases of your fixes and enhancements so that you always know what is expected to go out in any given release, and who fixed what and when.

Key Features:

• Versatile search filters that can be saved for future use.
• Search for syntax across multiple projects instantly.
• Get a visual overview of your most important metrics.
• Instant messaging widget that accompanies your present workspace.

Cost: Free Trial

36. Trac

Edgewall is behind a ton of major software projects, and the Trac Project is not an exception when it comes to quality, reliability, and pitch-perfect functionality based on today’s modern standards. Nevertheless, Trac keeps things as simple as possible, with a major focus being dedicated towards the actual ticket management system so that bugs can get prioritized as soon as they appear.

Key Features:

• Bug tracker and Wiki all within a single solution.
• Project progress tracking through a history timeline.
• Plugin functionality using custom components.
• Custom logging of system messages using Python.
• Ticketing system that works with bug reports feature submissions, task management, and support issues alike.

Cost: Open Source

37. Flyspray

Flyspray is a minimal and efficiency oriented bug tracking system built with PHP to be used in a web-based environment. While still in active development, Flyspray stands out with simple user interface that focuses around bug submissions and also tests reports that may have failed. Available for download from GitHub, and installation is an absolute breeze.

Key Features:

• Support for MySQL and PostgreSQL.
• Create and manage multiple projects.
• Subscribe to individual tickets for notifications.
• Easy to customize templating engine.
• Roadmaps for achievements and version control.

Cost: Open Source

38. PR Tracker

PR-Tracker is a Windows specific bug tracking software used by corporate and enterprise businesses across the globe. The configuration methodology is straightforward and allows companies to setup the software while gradually improving the configuration upon which the core of the system is going to run. It’s meant to be improved as per specific needs of your particular business.

Key Features:

• Multi-project support with individual data entries and configs.
• Create custom permissions for users based on their project assignments.
• Powerful query support for sifting through your database.
• Custom reports engine to create comprehensive analysis timelines.
• Redundant data storage for speed and data corruption recovery using the database repair utility.

Cost: Starting at $199

39. Caravela

Caravela primary focus is simplicity, in fact, the user interface is so simple, we had to check twice whether this was a functional app, and sure enough, it is. Caravela is a hosted solution, meaning that you can create your bug tracker within minutes using the in-built web-based setup process. The actual bug tracker is easy to follow and manage and provides a seamless experience for personal projects.

Key Features:

• One-click installation for a new bug tracker.
• Make your bug tracker public or private.
• Create custom roles for each member of your team.
• Smooth browsing experience without fluffy content reloads.
• Visual charts show you how much is yet to be done.
• Markdown-friendly ticket submission dashboard.

Cost: Free

40. NetResults Tracker

@NR_Tracker

NetResults Tracker provides a wide range of solutions in-built with a single web-based collaboration software package. With thousands of existing customers, NetResults provides companies with an ability to manage projects, track issues and bugs, create custom knowledge bases, and enable a global support & helpdesk system that will enhance customer experience with the product you’re selling.

Key Features:

• Multilingual support for all issues in real-time.
• Integrated support for multiple applications.
• Site Wide access to reports and links.
• Scales based on the growth of your business.

Cost: Starting at $10

41. TestTrack

@seapine

TestTrack provides issue management tools for the most demanding projects in an infinitely capable and configurable platform. And with high scalability, TestTrack accommodates your needs seamlessly as your number of users or issues grows.

Key Features: 

• Create, organize, and track hundreds of thousands of issues and work items.
• Track results and measure progress.
• Track every detail pertaining to every issue for greater visibility.
• Tabs, folders, custom fields, and more for organization.

Cost: Free trial available; contact for pricing

42. BugHost

BugHost has been providing bug tracking solutions for thousands of customers worldwide since 2001. With a pay-as-you-go model and no long-term contracts, BugHost is a flexible and affordable solution for developers.

Key Features: 

• Track unlimited defects.
• Maintains audit history for every defect.
• Assign bugs to different team members.
• Several pre-defined reports and search options.
• Link similar bug reports.

Cost: Free 30-day trial; pricing starts at $29/month for five users and five projects

43. BugDigger

@bugdigger

Create helpful bug reports with the push of a button with BugDigger, which aims to help you save time and complete projects faster with smart, speedy bug reporting for web applications.

Key Features: 

• Simple to create bug reports.
• Automatic capture of screendump, web site usage history, and environment data.
• Built-in editor to quickly markup screenshots.
• Automatically send collected information to your issue tracker.

Cost: Plans start at $19/month for ten users and ten projects

44. Bugify

@Bugify

Bugify is a self-hosted solution that easily integrates with your existing source control system for simplified issue tracking.

Key Features:

• Email notifications and real-time desktop notifications.
• @Mention other users for collaboration.
• Add labels to issues and prioritize by high, medium, or low priority.
• Reference other related issues.
• History tracking.
• Saved search filters.

Cost: One-time payment of $70

45. UserSnap

@usersnap

Usersnap empowers you with screenshots and annotation tools to report bugs and collect user feedback directly inside your application or on your website. Ditch endless email chains and boost productivity with Usersnap’s streamlined bug tracking system.

Key Features: 

• Real-time collaboration.
• Visual bug reports.
• Auto-attach metadata and console log records.
• Integrates with Slack, Trello, Basecamp, and more.
• Report bugs directly in your browser.
• Point-and-click annotation tools.

Cost: 15-day free trial; pricing starts at $69/month for ten users and three projects

46. Snowy Evening

Snowy Evening offers issue tracking that’s both powerful enough for developers and simple enough for your clients. Seamless GitHub and jsFiddle integration provides greater efficiency to your workflow.

Key Features: 

• Simple, all-project workflow.
• Seamless navigation to quickly move between projects.
• Quickly add summaries of issues with sensible defaults.
• Add full descriptions, set versions, milestones, and priorities when needed.
• Simple filtering options with saved filter views.

Cost: Free for one private project; pricing starts at $9/month for three private projects

47. BugAware

A completely customizable, web-based software program that you can configure to your specific needs, BugAware can be configured to track just about anything that needs tracking, from bugs to issues, help desk inquiries, and more.

Key Features: 

• Create and edit tasks.
• Search options to sort, filter, and find bugs or tasks.
• Generate reports and set email alerts.
• Manage internal and external users.
• Support queues.
• System/project and task configuration options.

Cost: One-month free trial; pricing starts at $7 per user

48. informUp

@InformupForYou

informUp’s bug tracking system is a web-based software for managing unlimited projects suitable for small and medium-sized companies. With a one-click screenshot tool and online image editor, informUp makes it easy to track and collaborate on bugs.

Key Features:

• Generate bugs directly from test runs.
• Customizable with a powerful rule engine.
• Link requirements, test cases, and defects.
• Customized and drill-down dashboard.

Cost: Pricing starts at $7/month (hosted), Free for five users (self-installed)

49. Yodiz

@yodiz_team

An Agile management platform for getting things done better and faster, Yodiz includes a backlog, intuitive dashboard, sprints and releases, collaboration, and issue tracking in one.

Key Features:

• Centralized repository for simple backlog management.
• Epics to represent business requirements; break down into smaller features.
• Visualize, schedule, and plan current and future sprints.
• Assign and prioritize functionality for releases.
• Visual issue board for managing issues across projects, releases, and sprints.
• Batch modifications and one-click import.

Cost: Free for up to 3 users; pricing starts at $5 per user per month

50. Retrace

@Stackify

Last but not least, we can’t talk about bug tracking tools without mentioning Retrace, Stackify’s product that enables developers to rapidly identify bugs and improve application performance on QA/test and production servers. Easy to install and use, and ready to scale to accommodate your needs, Retrace offers the flexibility and the power today’s developers need.

Key Features: 

• SaaS-based APM.
• Single pane for code performance and metrics.
• Integrated errors and logs.
• Works with most common app stacks.
• Shows deeper contextual information to help you quickly address bugs.

Cost: Free 14-day trial; pricing is flexible, based on traffic volume.

51. Asana

@asana

Asana is a comprehensive project management tool, but it also serves as a valuable bug tracker. In fact, it can be more useful to see bugs in the context of the rest of your tasks for more streamlined workflow management. Plus, Asana has built a useful time tracking integration with Hubstaff, so you can not only track bugs but also the amount of time your team spends fixing them.

Key Features: 

• Create projects dedicated to bug tracking
• Assign a project owner and project members
• Recurring tasks and custom fields
• Turn emails about bugs into tasks
• Create bug tracking task templates
• Store tasks in multiple projects
• Variety of integrations, including Zapier, Instabug, and Usersnap

Cost: 

• Free: Up to 15 team members, unlimited projects and tasks
• Premium: $9.99/member/month – unlimited team members and dashboards
• Enterprise: Contact for a quote

Improve Your Code with Retrace APM

Stackify's APM tools are used by thousands of .NET, Java, PHP, Node.js, Python, & Ruby developers all over the world.
Explore Retrace's product features to learn more.

• App Performance Management
• Code Profiling
• Error Tracking
• Centralized Logging
• App & Server Metrics

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Author

Alexandra

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